Sunday 3 October 2010

Sunday papers bring bad news for some

With Sunday supposedly being a day of rest, it’s ironic that it’s the time when many major crises break. That’s because many of the Sunday papers specialise in investigative journalism, and carry extensive business sections. As a consequence, PR professionals cannot afford to be without their crisis communication plan over the weekend.

As we reach day ten of our 28 day review of the crisis landscape, the following organisations prove the point:

Sainsburys/Waitrose/B&Q et al: retailers; technical problem prevents credit card payments

BA: airline; emergency landing

Goldman Sachs: financial services; criticism over bonuses
A swift and effective crisis communication response today is essential if organisations are to avoid featuring prominently in the media agenda throughout next week