Why do crises always happen at the weekend?

Everyone seems to be struggling with work-life balance these days and many of us are bringing home work at the weekend. For those businesses managing crises, there’s no option: the task of reputation protection must continue. Indeed, the old adage that crises always happen on Fridays or the day before your holiday, seems unaccountably true. Certainly these organisations are unlikely to be having a quiet weekend:

BMW: automotive; product recall

Fisher Price: toys; product recall

Motorola: telecoms/technology; legal action over copyright issues

NPower: energy/utility; customer refund following regulatory investigation

Preparing thoroughly to manage a crisis cannot guarantee peaceful weekends. But it does mean that you’ll be better placed to manage the incident swiftly, professionally and effectively whenever the balloon goes up, wherever you are.