No day of rest when you’re managing an issue or crisis

Sunday’s the day for reading the papers, washing the car, taking the dog for a walk or maybe enjoying a convivial roast dinner at the local pub. But not if you’re in the middle of managing an issue or crisis. Like the following organisations:

The Commonwealth Games: sports event; logistical challenges and security concerns (please click on this link for a fascinating article by Reuters on how the Games’ organisers are dealing with reputational risk and this one for an insight into how the Games’ troubles poses reputational challenges for the whole of India)

Easydate: online dating; legal dispute

Betfair: bookmaker; Inland Revenue investigation

Tesco: retail; controversy over the sale of “Nazi helmets”

Crises and issues are happening around us the whole time, and they don’t stop for the weekend. Taking steps to prepare for a crisis – whatever sector a business operates in – is essential if organisations are to be confident of reputation protection.