Fraught Friday as three more enter the media spotlight
As we enter the final week of our 28 day review of organisations in crisis management mode, it’s a fraught Friday for the organisations in the spotlight today:
Reckitt Benckhiser: household products; £10.2 million fine from Office of Fair Trading for abuse of market position
John Radcliffe Hospital; health; report recommends that heart surgery should stop at the hospital (recommendation follows previous safety concerns)
London Fire Service; emergency services; firefighters vote for strike action
Effective communication and issues management will be essential for all three if they are to avoid reputational damage.