Friday 15 October 2010

Fraught Friday as three more enter the media spotlight

As we enter the final week of our 28 day review of organisations in crisis management mode, it’s a fraught Friday for the organisations in the spotlight today:

Reckitt Benckhiser: household products; £10.2 million fine from Office of Fair Trading for abuse of market position

John Radcliffe Hospital; health; report recommends that heart surgery should stop at the hospital (recommendation follows previous safety concerns)

London Fire Service; emergency services; firefighters vote for strike action

Effective communication and issues management will be essential for all three if they are to avoid reputational damage.