Businesses in crisis management mode to avoid Sunday roasting

Sport, travel and oil – very different businesses, but linked today by the fact that an organisation in each is managing a crisis or issue. It just goes to show that even on a Sunday businesses need to be ready to act quickly to protect their reputation whether from newspaper investigations, pressure group protests or simply poor customer service.

FIFA: sport; corruption allegations

STA: travel/financial services; serious customer service issues

Petroplus: oil; blockade of oil refinery